What this Notice Covers
Staf H Immigration is committed to protecting the privacy and security of your personal information.
This Privacy Notice describes how we collect and use personal information about you during and after your interaction with us, in accordance with the General Data Protection Regulation (GDPR) and applicable data protection legislation.
We are responsible for determining how we handle and use your personal information. This privacy notice is intended to inform you about the data we collect, how we use it, and your rights regarding your personal data.
This notice does not form part of any contract to provide services and may be updated at any time.
It is important that you read this notice together with any other privacy notices we provide when collecting or processing personal information, so you fully understand how and why your data is being used.
1. What Personal Information Do We Collect?
When you interact with Staf H Immigration, you may be asked to provide personal details such as:
- Name
- Email address
- Phone number
- Postal address
- Passport details
- Financial and employment information
- Immigration status and related documents
This information helps us to assist you with your immigration needs.
2. When Do We Collect Information?
We collect information from you when you:
- Submit an inquiry via our website or contact forms
- Register for our services
- Communicate with us via phone, email, or live chat
- Provide us with necessary documents for immigration applications
3. Our Lawful Basis for Data Collection and Processing
We collect and process your data under the following lawful bases:
- To Perform a Contract: We use your personal information to fulfill the services we have agreed to provide, including visa and immigration assistance.
- Consent: For sending newsletters or marketing communications, we will only use your data with your explicit consent.
- Legal Obligation: We process your data where necessary to comply with legal requirements.
- Legitimate Interest: In some cases, we may process your data for our legitimate business interests, provided it does not override your rights.
4. Who Has Access to Your Data?
Your personal data may be shared with:
- Relevant government agencies, such as the UK Home Office, for immigration case processing.
- Third-party service providers who assist in delivering services, subject to confidentiality agreements.
- Legal authorities, where required by law.
We do not share your data with third parties for marketing purposes without your explicit consent.
5. Data Storage and Retention
We store your personal data securely in our systems and retain it only as long as necessary to fulfill the purposes for which it was collected or as required by law. The retention period depends on the type of service provided and legal requirements.
6. Data Security
We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, misuse, loss, or disclosure. These include:
- Secure Socket Layer (SSL) encryption on our website.
- Regular security audits and malware scanning.
- Restricted access to personal data by authorized personnel only.
7. Your Rights
Under GDPR, you have the following rights:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your personal data, where appropriate.
- Restriction: Request to limit processing of your data.
- Objection: Object to the processing of your data in specific circumstances, including for direct marketing.
- Portability: Request transfer of your personal data to another service provider.
If you wish to exercise any of these rights, please contact us at the details provided below.
8. Data Sharing and Transfers
We may transfer your data outside the European Economic Area (EEA) if necessary for your immigration case. In such cases, we ensure that your data receives an adequate level of protection in compliance with data protection laws.
9. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and collect information about site traffic. Cookies are small text files placed on your device. You can manage your cookie preferences through your browser settings.
10. Changes to This Privacy Notice
We reserve the right to update this privacy notice as necessary. Any significant changes will be communicated via our website or through direct communication.
11. Contact Us
If you have any questions regarding this privacy policy or how we handle your personal information, please contact us:
Staf H Immigration
Email: info@stafhimmigration.com
Address: 120 Bark St, Bolton BL1 2AX, UK
